Customer Success Story

Keeping The Village’s VERV Team Connected in the Field

 How Telrepco and T-Mobile helped improve mobile connectivity for a community-based recovery services team

 Customer: The Village for Families & Children
Solution: Cradlepoint Ericsson R980 Mobile Modem
Connectivity: T-Mobile Network
Industry: Healthcare & Community-Based Human Services

 The Challenge: Reliable Connectivity Beyond the Office

 The Village for Families & Children operates the Village Expanded Recovery Vehicle (VERV), a mobile initiative that brings recovery support and essential services directly into the community.

 For the nurses and medical personnel working aboard VERV, reliable laptop connectivity is essential to supporting their work in the field. However, the team was experiencing connectivity challenges while working outside traditional office environments, making it difficult to maintain a consistent connection.

 The Village needed a mobile connectivity solution that could help its team stay connected while delivering important services throughout the community.

 The Solution: Mobile Connectivity Powered by Cradlepoint and T-Mobile

 Telrepco worked with The Village to address its connectivity challenges by providing and installing a Cradlepoint Ericsson R980 mobile modem, leveraging the T-Mobile network.

 The solution was designed to help expand available cellular coverage and provide the VERV team with a more reliable connection for their laptops while working in the field.

 By integrating mobile broadband connectivity into the vehicle, Telrepco helped equip the team with technology better suited to the demands of mobile, community-based healthcare and recovery services.

 The Results: Helping Keep Critical Services Connected

 With the Cradlepoint Ericsson R90 installed, The Village’s VERV team has a dedicated mobile connectivity solution to support its work beyond traditional healthcare settings.

 The solution helps address the team's connectivity challenges and supports its ability to stay connected while serving individuals and families in the community.

 Key benefits include:

  • Mobile connectivity: Supports laptop connectivity while the team is working in the field.
  • Expanded coverage options: Leverages the T-Mobile network to help improve access to cellular connectivity in the areas the team serves.
  • Technology built for mobility: Integrates cellular connectivity directly into the VERV vehicle.
  • Support for frontline personnel: Helps nurses and medical staff focus on delivering essential services outside the office.

 Technology That Supports a Greater Mission

 At Telrepco, we understand that connectivity is about more than technology—it's about helping people do their jobs effectively, wherever their work takes them.

 We're proud to support The Village for Families & Children with a mobile connectivity solution that helps its VERV team stay connected while bringing recovery support directly to the community.

 When your team works in the field, staying connected matters. Telrepco can help you find the right mobile technology and connectivity solutions for your mission.

 Interested in improving connectivity for your mobile workforce?

Contact Telrepco to discuss Cradlepoint mobile broadband solutions for your organization.

 Call: 800-537-0509
Website: https://www.telrepco.com/

Learn more about The Village’s VERV initiative:
VERV: Bringing Recovery Support Directly to the Community