Privacy Policy
Telrepco has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.telrepco.com
This Privacy Policy governs the manner in which Foertsch Holdings Inc, DBA Telrepco collects, uses, maintains and discloses information collected from users (each, a "User") of the Telrepco.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Telrepco.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address helps identify you and your shopping cart.
Our site's order, request for information, and repair request forms require users to give us contact information (like their name and email address) and financial information (like their account or credit card numbers). We use customer contact information to send the user information about our company, products, or services. The customer contact information is also used to contact the visitor when necessary. Financial information that is collected is used to bill the user for products and services.
Data from your visit is collected and processed through the following analytics vendors:
- Google Analytics
- BigCommerce
These tools collect information about the length of time spent on our website, which pages you visit, how you arrive at our website, approximate geographic location, the device you used and your Internet Service Provider. This information is shown to us in aggregate with no personal identifiers. We use this information to improve the content and performance of the website.
Some data may be sent to Google AdWords and/or Bing Ads for targeted advertising campaigns. If you do not want Google to show you targeted ads online, you can opt out at https://www.google.com/settings/ads/onweb/. To opt out of Bing personalized ads, visit choice.microsoft.com.
We store and save any data you voluntarily supply to us through contact forms on our website. We use this data to better understand your needs and to ensure that we provide the best customer service possible.
Every vendor we use has affirmed that they are compliant with all US and EU privacy laws, including GDPR.
This site contains links to other sites. Telrepco.com is not responsible for the privacy practices or the content of such Web sites.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Telrepco may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Reviews
If you have completed a purchase, we will send you an email to ask you to review the product you bought. We want to be sure that whether you love your purchase or have a complaint, you can share your opinion with other customers.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Changes to this privacy policy
Telrepco has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Custservice@telrepco.com
Security: This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.
1. You can send email to custservice@telrepco.com
2. You can call the following telephone number: 1-800-537-0509
Correct/Update
This site gives users the following options for changing and modifying information previously provided.
1. You can send email to custservice@telrepco.com
2. You can call the following telephone number: 1-800-537-0509
Updated 2/27/2023
